Frequently Asked Questions
- What time is check in and check out?
- Check in from 3:00 p.m. and check out before 12:00 p.m.
- Can I leave the room late?
- On request and by availability.
- Can I choose the type of bed in my room? (Large bed – two beds)
- On request and by availability. The hotel cannot guarantee these rooms before your arrival..
- Do the rooms have a balcony or terrace? Can I reserve one?
- On request and by availability. The hotel cannot guarantee these rooms before your arrival.
- Are there non-smoking rooms?
- No.
- How many storeys does the building have? Is there a lift?
- We have a lift that goes to all floors.
- Is there air conditioning in the rooms? Does it work all year round?
- Yes, we have air conditioning.
- Is your hotel adapted for the handicapped?
- Yes, our communal areas are adapted for people with reduced mobility and we also have adapted rooms.
- Can you keep my luggage when I leave the room?
- Yes, we have a room for left luggage.
- Is there a safe place to park my car? How much does it cost?
- We do not have a car park. There are a few in the surrounding area.
- Does the hotel have an Internet or e-mail terminal for guests?
- We have a free wireless Internet connection (Wi-Fi) in the communal areas.
- What languages are spoken in Reception?
- Spanish, English and French.
- Where may I rent a car?
- Ask at reception.
- How far away are the Ramblas?
- 50 m.
- How far away is the Passeig de Gràcia?
- 150 m
- How much does a taxi from the airport cost? How long does it take?
- Costs around 30 € approximately. It takes 20 or 30 minutes, it depends on the traffic.
- In what kind of a neighbourhood are you?
- It is a tourist and shopping district.
- I am travelling to attend a trade fair at the Fira de Barcelona: will it be easy to reach from your hotel?
- By metro, in 15 minutes it lefts in Plaza España.